Insurance

Accepted Plans

Following is a list of health insurance carriers with whom Phelps has agreements. Each carrier offers many different plans, each with its own benefits and limitations. Therefore, even if your insurance company is listed below, it is not a guarantee of payment. The best way for you to ensure that your plan will cover care provided at Phelps is to contact your insurer directly.

• Aetna
• Aetna Medicare
• Affinity Health Plan
• Beacon
• Beech Street
• Cigna
• Community Care Network
• Consumer Health Network
• Devon Ullcare
• Emblem Health
• Empire Blue Cross
• Fidelis
• Galaxy
• GHI (excludes Medicare Choice plans)
• Great West
• HealthFirst Medicare
• Health Net
• HIP
• Hudson Health Plan
• Local 1199 (We are not a designated Member Choice Facility)
• Medicaid
• Medicare
• Magellan
• Magna Care
• MHN
• Multiplan
• MVP
• National Health Administrators
• Oxford
• PHCS
• POMCO
• Three Rivers Provider Network
• United Healthcare
• Value Options

If after you have spoken with your insurance company, you have additional questions, please call Phelps Patient Accounting Customer Service at 914-366-3133.

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Authorization of Services

Health Insurance coverage is a contract between you and your insurance company. Many insurance companies require prior authorization. Before your arrival at the hospital for tests and procedures, you should contact your insurance company to obtain benefit and pre-certification information. Please verify that your physician has obtained the necessary authorization/pre-certification for your scheduled surgery or procedures. Without authorization, your insurance company may impose penalties or deny your claim. You may also be asked to reschedule your appointment.

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Co-Pay & Deductible Responsibilities

Patients are responsible for all financial liabilities on the date of service. These include deductibles, co-payments, and co-insurances. If the exact dollar amount has not been determined, you will be asked to pay the estimated amount and will be billed for the balance. For non covered services, payment in full will be requested. Payment can be made at the department where services are rendered or at the Cashier’s Office located near the main entrance. Phelps accepts cash, checks and all major credit cards. We also have an ATM located near the cafeteria on the ground floor.

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