Complaints

Please speak with your doctor, nurse or hospital staff member if you have any questions or concerns about the quality of care you or a family member are receiving or received at our hospital.

You can contact the hospital’s Patient Advocate at 914-366-3222 or Phelps management at 914-366-1000.

In addition, you have the right to file a complaint or concern with either or both of the following:

New York State Department of Health Centralized Hospital Intake Program
433 River Street, Suite 303
Troy, New York  12180
Phone: 800-804-5447
Email: hospinfo@health.state.ny.us

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 800-994-6610
Email: complaint@jointcommission.org

Learn more about filing a complaint with The Joint Commission.

Queremos proporcionar atención segura, de alta calidad -contactar a Joint Commission