Patient and Visitor Info

Admitting

Pre-Registration: We are committed to offering a pleasant registration process. Therefore, pre-registration is available to all scheduled patients prior to the date of service to expedite the check-in process. After your procedure has been scheduled you may receive a call from [read more]

Advance Directives

Life is not always as we would have it. Problems occur, often without warning. Our health or that of a loved one may change suddenly or slowly over time. Modern medical care, in addition to saving and improving lives, is also increasingly complex. Machines peer into our bodies, [read more]

Appointments

This form only allows you to request an appointment. The registrar who receives your request will call you to confirm a date and time. Please have your doctor's prescription and your insurance cards available when the registrar calls. We will do our best to accommodate your [read more]

Billing

We understand how overwhelming it can be to deal with complex billing issues and health issues at the same time. We realize that your medical bill and insurance details can be confusing, and we are committed to providing you with any assistance you need throughout the billing [read more]

Child Health Plus

Health Insurance Plan for Kids [read more]

Childcare

Robin's Nest Childcare Center [read more]

Derechos del Paciente

Derechos del Paciente Como paciente de un hospital del Estado de Nueva York pro ley usted tiene el derecho a: Conocer y hacer uso de estos derechos. Si por alguna raz6n no los conoce o necesita ayuda, el hospital TIENE OBLIGACION de prestarle ayuda, inclusive poniendo a un i [read more]

Directions to Phelps Memorial Hospital

Driving Directions 701 North Broadway Route 9 at Route 117 Sleepy Hollow, NY 10591 (914) 366-3000 Google Map this location All parking is free on the Phelps campus, including in the parking garage. [read more]

Free Health Screenings

Blood Pressure Screenings are offered the first and third Wednesdays from 9:30 - 11:30 am in the Walkway Conference Room -- appointment required. To make an appointment or for more information about Health Screenings and Educational Presentations, call (914) 366-3220. Please v [read more]

Gift Shop

Located off the main lobby, the Phelps Gift Shop is the place to shop for that special gift. A fundraising project of the Hospital Auxiliary, the shop is open seven days a week, staffed by volunteers. Among its treasures are attractive and well-priced gifts for all occasions, [read more]

HIPAA Privacy Policy

The Phelps Memorial Hospital Center – HIPAA Joint Privacy Notice describes how medical information about you may be used and disclosed and how you can obtain access to this information. Please review it carefully. Introduction This Joint Notice is being provided to you on [read more]

Hospitality Services

Hospitality Representatives visit patients many times each day, addressing basic needs, offering individualized attention and comfort care, and helping to make them feel less anxious about being hospitalized. They provide emotional support, a listening ear and whatever they can [read more]

Insurance

Following is a list of health insurance carriers with whom Phelps has agreements. Each carrier offers many different plans, each with its own benefits and limitations. Therefore, even if your insurance company is listed below, it is not a guarantee of payment. The best way for [read more]

Patient Rights

Patient Bill of Rights As a patient in a hospital in New York State, you have the right, consistent with law, to: Understand and use these rights. If for any reason you do not understand or you need help, the hospital MUST provide assistance, including an interpreter. Rece [read more]

Support

Support groups and wellness programs are offered at the hospital and in the community. [read more]

Surgical Services

Adult and pediatric surgeries are performed in the George N. Pappas, MD Surgical Pavilion by highly qualified surgeons who are on staff at Phelps. Our dedicated, skilled nursing staff is here to care for you every step of the way. We realize that having surgery is stressful. If [read more]

Visitor Hours

Visiting hours vary by unit. [read more]